Consumers Energy: If a tree falls on power lines after a storm, Consumers Energy states "In the aftermath of a storm, our crews will work 24/7 to trim or remove any tree that is interfering with power restoration. Residents often ask, what can we do to help reduce the moth infestation?. I just wanted to let someone on the management team know that Anthony's customer service was great! For the best performance on this website and others, please upgrade 1 cause of interruption, Hall explained. Unsubscribe easily. : Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. $25 is an insult and many dont even know there eligible. Wednesday September 7, 2022 A Tampa Bay Times review of state filings shows that the company cut its tree-trimming budget in the area by more than $2 million last year, from $9.9 million to $7.4 million. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). On 07/23/22, received a collection notice for the final bill! California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. The letter states that they are not responsible for the damages to my appliances. If a tree poses a serious hazard to the power lines, and/or if trimming will damage the tree's health, it may need to be removed. I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. Come to find that someone used my name so I could not see this. Can we have a little balance here, and a little common sense when it comes to trimming these? she asked. endobj Pleasant commissioner urges community to support tiny home project, Gratiot to interview 3 for administrator post, Charges upped for murder suspect; could face death penalty, 2023 Boys Basketball District Draws and Schedule, Shepherd clinches JPC title outright, readies for districts, CMU program teaches TV news production and reporting, WCMU switches to mostly-news radio format, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. FAQ. Utilities say they need to cut . Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. - The meter was installed . DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. Fan-shaped bright green leaves that turn a stunning yellow in the fall. The Citys forestry expert periodically inspects moth/caterpillar feeding trends and conducts egg mass surveys in the winter, as necessary, to determine likely population outbreaks. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. What! This morning I called in again and was told the original call was marked as completed. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. This complaint was posted by a verified customer. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place. Feb 28 For more information on who owns what when it comes to your electric service check out our company blog: force4michigan.com Fairly fast growing. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. How do I fight this? Wood Chippers Carlton Professional Tree Equipment. Orders are taken throughout the year, with October 1 being the deadline for placing an order. Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. Normally have trees near power lines, and the utility company will be responsible for . Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. I would have happily paid this if I received some kind of notice. Japanese Tree Lilac:Clusters of foot-long, white, fragrant flowers in early summer. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The City continues to monitor these areas for follow up treatment to protect tree health, if necessary. We expected better professionalism than this! The Spring Recycling Day will run from 9:00 am to 1:00 pm and will be held at Chippewa Middle School ( 4000 Okemos Road , Okemos ) . Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. They never provide accurate estimates. **THIS IS NOT A COMPLAINT** I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 That evening we tried to turn on our AC and it did not function. They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. Healthy deciduous trees are likely to recover even after losing significant amounts of leaves. Mature height: 70 90 feet. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. You will then receive an email that helps you regain access. While I am fine with that, they seem to be saw happy. However, once safe to do so, debris clean-up from tree trimming or removal during a storm emergency is the responsibility of individual property owners. Others plant trees because they know they will no longer be living in the area when the trees become problematic for Consumers. Small debris, such as leaves and small limbs, will be cleaned and removed. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. Unacceptable! 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Consumers Energy spent more than $45 million on forestry statewide last year. But when a tree is close to power lines, you may have more to be concerned about than falling. to 15-25 kWh per day. Now we lost power this past weekend for 3 days. 3 0 obj I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. The work will be started in the near future and postcards/letters will be mailed to customers who are affected by the work. At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. North Carolina South Carolina Ohio Kentucky Indiana Florida Go to home page Email: [protected]@gmail.com Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. The transmitter box caught fire and fried several appliances. Clusters of foot-long, white, fragrant flowers in early summer. An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . - Destruction of personal property 4133 highcrest dr brighton mi 48116. Deep dark green leaves persist late in fall turning to yellow-green. After flowers fade, the tree produces seed capsules that attract songbirds. They brought a big machine in my yard and tore up the grass in the process of the tree removal. I have more problems than I need this just adds to my grief and stress. You don't have to choose between reliable service and beautiful trees. This review was chosen algorithmically as the most valued customer feedback. For this cycle we turned on the air 1 time, only to 70* overnight and the heat 1 time overnight and only to 65*. Shortly after, planners will assess your neighborhood and create a trimming plan. Do I need a permit to remove a tree from my yard? This means the easement is permanent, and if the property is sold, the easement is still a part of the property. By the end of June, the caterpillars are almost done feeding, so limited options are available. The MPSC can also be reached at 800-292-9555. Cant even flush the toilet. Your access to this service has been limited. My family farm has been in the family before electricity was available in this area. This may cause you to enter password incorrectly. Tulip Tree: Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. Requested a meeting with Consumers and tree service manager to no avail and denied. No note, text, email or call. Very unprofessional. City. However, later in the summer, spongy moths will be laying new egg masses. Desired outcome: According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). xksfCvLF3-;N*t~DHbC4 :>$vooZ7Up||tZU}1~=*:z\GwU^-G?gog4|9ZFZdA" 8+$Lt0iYC~Wm6+Oag+x#\^=*HeN Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Desired outcome: Community Rules apply to all content you upload or otherwise submit to this site. So late this morning a person from Consumers showed up and said 'not my responsibility'. Desired outcome: They said they would send someone out the next day, Wednesday 9/14. The owner of this site is using Wordfence to manage access to their site. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Phone Number. Otherwise, please report any large concentrations of spongy moth to the City. The crew that came to upgrade service to homes on my street were very unproffesional and down right tyranical. If you have questions or comments, please contact the Public Works Administration office. Hall said Consumers communicates directly with affected property. Learn all about energy savings as you move through a virtual home. Again, no one showed. We did not receive any communication from anyone ever about this. It cost me $350 Hello, stream Even with all of the facts presented. First Name. Stay away from Consumers. Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. It is a Rockville car underseat subwoofer that boasts a fascinating bass sound and offers impeccable performance with the peak power of 400W. The Arbor Day site states they mature at 50 feet to 75 feet. I called another company that specializes in cleaning dryer vents. Mature height 15 30 feet. Thank You for your attention. We are VERY unhappy with the service done! Weve had citizens to say that they were upset, is putting it mildly, she said. In late summer, caterpillars lay their eggs. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I never received a paper statement, text, email, or call about a final bill. I would like restitution for my trees. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. Fast growing, somewhat wide spreading. Consumers had recently done work on the electrical lines on my street on June 3, 2022 and around June 9, 2022. I do not wish to contact a lawyer, but I will if necessary. At 12:15 he called. Attractive shape and interesting reddish bark with white markings provide year round interest. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. Fan-shaped bright green leaves that turn a stunning yellow in the fall. Mature height of 35-40 feet. We work with severalprofessional tree trimming companies, who are trained on safe and environmentally responsible tree care, to complete the tree trimming. With tree trimming, customers experience 60 percent fewer outages. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. Desired outcome: Leaving these caterpillars in place will help ensure the disease spreads to other caterpillars. Larger pieces of wood will be cut to firewood length and piled neatly on the property. The types of trees currently being offered for planting in the out-lawn are as follows: These trees are perfect under utility lines and in smaller outlawn areas: Chanticleer Pear: A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. Fast growing. <>/Metadata 137 0 R/ViewerPreferences 138 0 R>> Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. This is only to add JS for CE Form controls. Contact Us | Consumers Energy Jackson, MI 40 Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. There is currently no mobile home on the property, but we are in the process of finding and placing one there. Access from your area has been temporarily limited for security reasons. Every time a little wind kicks up the neighbor's tree limbs arc and blow the fuse in the transformer pole. It's a busy world full of busy people like me. I believe that Consumers Power should reimburse me. Consumers Energy delivers electricity to 1.8 million homes of Michigans Lower Peninsula with more than 60,000 miles of lines. My complaint is what a big difference in the amount in one month's time and the weather has not been very cold yet. For comparison,. I evacuated the property until Consumers came out the next day. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. That means that during the coldest and most expensive gas heating months of the year I will be on the hook to this fraud of a company. In the spring, residents can apply a sticky tape or band specifically designed for insect control to the base of trees. It is regulated by the Michigan Public Services Commission. Someone needs to explain to me how my kilowatt usage can double and triple over last year. I called and spoke to an agent and said I know you want a payment arrangement but I cannot pay both places I asked if I want someone else to move over there what do I do they said you just stop the service the bill with stay with you and they will have to be able to get service in their name and that is what I did only for my son to be told today the bill has to be paid before it can go into his name. The bill came for the next cycle at 65% higher than the bill estimator. The trees that were cut was from the neighbors trees on the other side of the fence but again, I am the one inconvenienced. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. The next morning, we called Consumers Power and told them of our problem. They have pushed back the reinstatement time 5 times now. I have, or rather, had, two fully grown Blue Spruce pine trees which beautifully framed my front yard, and which to me were a valuable part of my landscape. Customer Service Dept I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. System Improvements Tree Trimming Check my account - [protected] for billings for October 2021 through March 2022. Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I repeat: I purchased it in 2019 and want all the functions to be in working order. Again I have rights that would like to see the companies Policies and pandemic, policies and customers rights to be mailed to me as register mailed thru USPO as well as a bill because I never got a bill from consumers energy and all I got a threat voicemail saying that I will have the gas consumer cut and threading me to pay when by law and constitution thats not right to do .. If the tree is, however, on your land, you will be required to pay for trimming trees yourself. Consumers Energy Complaints | Lansing MI However, unhealthy trees may decline or die after severe impact. Nelson's Tree Service is the company that they used. Debris removal policiesdiffer in the aftermath of a storm. The supervisor did not have a helpful attitude during any point during the conversation. Leaving them in place may help infect other caterpillars and control the population. That resulted in a cost to me of $707.00 for a new board, (just the part.) I can give you $25 on your next bill." Enjoy reading our tips and recommendations. He then set up a new time, 3pm-6pm. We went and looked at our trees, saw they werent in the way, and assumed we were fine. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. His license plate number is AF07172. click here. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. Give that man a raise! DTE Energy Co. plans to invest an additional $70 million into tree trimming in 2021 and 2022 after a recent series of severe weather storms caused multiple electricity outages in Southeast Michigan. Appliance Service Plan does not affect your regulated utility service. I feel that consumers energy is incompatible of providing the services they claim to say they do. Green Vase Zelkova: A graceful shape, clean foliage, attractive bark. March 15th - April 14th and July 16th - October 15th These periods are collectively referred to as the "Lessor Risk" period when the risk of transmitting oak wilt is very low. Otherwise, residents are encouraged to work with their arborist to evaluate treatment options for individual trees or groups of trees that may better control spongy moth on private properties. The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. Spoke with Duke Energy and they said they will just claim eminent domain if I file a complaint. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. P Walker This will surely increase the credibility of your complaint. After flowers fade, the tree produces seed capsules that attract songbirds. Fast growing. Desired outcome: Our process for trimming trees is designed to foster communication and collaboration with customers every step of the way. If you see dead or dying caterpillars on a tree, leave them in place. The Citys forestry experts have been monitoring the location and severity of regional spongy moth activity. Consumers Energy is regulated by the Michigan Public Service Commission (MPSC). A power easement is a right for the electric company to install and maintain electrical power lines, above or below ground, on private property. Well start sending you the news you need delivered straight to you. Moreover, spray treatments may not always be appropriate as the pesticides used can impact all Lepidoptera insects, which includes moths and butterflies. This tape limits a caterpillars ability to crawl up the tree. I was a VAWA victim stalked by an ex who found me because I changed my address at the secretary of state and he found me and held me at gunpoint until this happens to you and you have this fear you will not understand. Grows at a medium rate. I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. Compare them to the previous year. Recently received a call from someone with a cell phone. Someone needs to explain to me how my kilowatt usage can double and triple over last year. Thanks. The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. Good job leaving me with a stellar first impression, Consumers Energy. Produces a few pods infrequently. This lack of communication is unacceptable! my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. Neighbors have reported spongy moth in several locations around East Grand Rapids. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. We are committed to communicating with you each step of the way through the tree trimming process. "Freezing rain events cause just massive tree falls, and then the ice on the line weights the lines," Rood said. Message us on: or The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs. Vice Mayor Sharon Tilmann voiced her concern about the amount of tree Consumers removes when they clear lines. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. Thank you, you have successfully subscribed to our newsletter! Unsubscribe at any time. Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Manistee, MI 49660 I again filed a complaint with Consumers Energy. Vigorous grower with a straight trunk and graceful ascending branches. Vigorous grower with a straight trunk and graceful ascending branches. In speaking to one rep we were told nothing could be done and credits are never given, period. %PDF-1.7 disease, predation). "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . endobj Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way.