Stepchild can only be listed under one Military Member for benefits, see your local Representative for clarification. Add emails (must have print out of correct email), OAJ - Albert J. Ellis Airport (Jacksonville), RDU - Raleigh-Durham International Airport, TECOM Training Support Center-Camp Lejeune, Solid Waste Landfill and Qualified Recycling Program, Marine Corps Combat Service Support School, Department of Defense Self-Service Logon Brochure, Defense Manpower Data Center ID Card Office Online Brochure, https://milconnect.dmdc.osd.mil/milconnect/, Click here to download a PDF file of the Valid Forms of Identification, Requirements for DEERS Enrollment and IDC Issuance, Report of Lost or Stolen Identification Card Form, Hosted by Defense Media Activity - WEB.mil. The picture ID cannot be expired. ONE APPOINTMENT PER FAMILIY MEMBER REQUIRING SERVICE is required. UNIFORMED PERSONNEL ARE A PRIORITY FOR ANY WALK-INS. 3 hours of watching them cater to walk ins without appointments and last on the sign in list. Below are some quick references of those services. A session may consist of one CAC ID or two dependent ID cards. For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. Mon Thurs: 8 AM 3 PM DEERS Site Security Manager: (760) 830-5365 Email DEERS at smbplmsg-1deers@usmc.mil. Driver's License and Social Security Card). Due to a recent system update, Pre-Medicare Retiree ID cards with a previous INDEF end date will now be issued with an expiration date. Additional appointments will become available A New Enrollments make appointment. Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. POC: (760) 830-7088/7348. (Due to high call volume, please e-mail to request information or schedule appointment.) Social Media . No Walk-ins. Sponsors needing to add new family members or remove current family members are required to bring the following documents: If your CAC has been locked as a result of too many invalid attempts, or you have forgotten your PIN, there are workstations you may use to reset your own PIN without having to go to a RAPIDS workstation. Please allow up to two duty days for a response. Click here to download a PDF file of the Valid Forms of Identification. The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. Frank A. handled my reup quickly and very efficiently . They can also verify statuses and change/update DEERS information. Both locations are open Mondaythrough Friday from 7:30 a.m. to 3:15p.m. Home Help Feedback 2:07 PM 8/18/2021 ID Card Office Locator & Appointments Find a RAPIDS ID card Office Make an Appointment CONTINUE Type here to search m This is a customer service phone number? Walk-ins from 0930-1330 everyday except Wednesdays. DEERS (Defense Enrolled Eligibility Reporting System) onboard NCBC Gulfport. To remove a spouse the divorce decree is needed to remove them from the sponsors record. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. . Please note that some schools on this website do not place an expected graduation date on their documents. 1172-2 forms can be hand filled but must be notarized and be originals. RECENT CHANGE: Identification Requirements IAW with C4I and HQMC Project Officers policy, we do not maintain door access issuance of any CAC or blank card. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. Retentions: 99FSS.FSPD.Retentions@us.af.mil 1554(760) 830-7200, Combat Center Personnel Officer/OIC: (760) 830-4248 Quantico, VA 22134, Passport Agent Directions Beneficiaries (DEERS record, DoD Benefits and Entitlements or TRICARE) 800-538-9552 800-477-8227 dodhra.dodc-mb.dmdc.mbx.webmaster@mail.mil www.dmdc.osd.mil (Government Site) Resource Address Social Share: Share Email Photocopies of documentation are not authorized as proof of identification or eligibility. Marriages - A marriage certificate, birth certificates, proof of ID, and social security card or passport with SSN are required for new marriages. For a new spouse the marriage certificate, drivers license or other photo ID, a birth certificate, and social security card are needed. All foreign documents must be originals with an Apostille and translated in English. The Department of Defense (DOD) provides members of the Uniformed Services with a distinct ID card identifying them as Active Duty, Guard, Reserve, or Retired members and authorizing them to receive Uniformed Services benefits. The following information provided is to assist you in scheduling and receiving services provided by the Camp Lejeune ID Card Center under normal circumstances IAW DoD and MCIEAST-MCB policies and regulations. US Marine Corps: (refer to AFI 36-3026 IP, also known as MCO 5512.11D, page 172). Please keep your confirmation number for reference. MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) See representative at the customer service desk. TheID Card Center will scan the form into the DEERS Rapids system. The next Generation (new style) ID cards are now available for those members. The Total Force Service Center (TFSC) is also available to help answer questions. - Please provide a copy of your retirement orders or DD214 if your duty status is changing from active duty to retired. Call or text to get quick answers to your questions: PHONE: (813) 796-5272. We have 2 members in our squadron that have been waiting 2 weeks to renew their CAC's. Log into milConnect. Identification: Please be sure to reference the following link before visiting our office to be sure you have all proper identification in order to be issued a new CAC. Closed Weekends, Federal Holidays & USAFA Resiliency Days. Only the dependents listed on the DD Form 1172-2 can receive service as authorized by sponsor. Extend Academy Student Certificate. Stepchild: the Marriage Cert. . JBSA-Fort Sam Houston: Promotions:If the IDCC has over an estimated 1 hour wait. The sponsor must be present for all dependent ID cards. The Uniformed Services assist each other in verifying certain categories of eligible persons, even if they belong to another parent service. Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. If not, the dependent MUST have a signed DD Form 1172-2 (w/90 days of signature) signed by their sponsor & an official VO/SSM or a Power of Attorney that states to update DEERs. MAGTFTC/MCAGCC (Base) Career Planner. Select "Make Appointment" 3. Since 1974, DMDC has evolved into a world leader in Department of Defense identity management, serving uniformed service members and their families across the globe. PASS & ID. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. Best ID renewal experience we have had in years. Personal email addresses will not be accepted. Keeping your DEERS records current helps speed your TRICARE medical benefits. Call first to verify business hours or to set up an appointment. With either of these services, you have the ability to complete the DD-Form 1172-2 and digitally sign it. Stepchild:Marriage Certificate of Parents, Birth Certificate, and Social Security Card. At this time, we ask that customers communicate with us via email. DEERS/Official Passports/ID Card Center 2034 Barnett Avenue, Suite 102 (Little Hall) Quantico, VA 22134 703-784-2750 DSN: 278-2750 For CAC, DEERS and ID Cards: Walk in Hours Monday-Thursday 0700-1500 Friday 0700-1330 Appointments Monday-Thursday 1300-1500 Friday 1300-1400 Passports are "By Appointment" only. Contact TRICARE for more info. Newborns can be entered immediately following birth with paperwork issued by the birthing center to cover medical until the above documentation can be applied for and received; however, the period of eligibility is limited and will terminate unless a social security number is provided to an issuing site and the DEERS/RAPIDS database is updated. It does not apply to identity documentation. Common Access Card Update Email Address. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well. NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment. They are open 24 hours a day, 7 days a week. Please note that if the name is not yet updated on the social security card, the current name on the card will be used. Appointments should be scheduled in advance using the RAPIDS Website. DEERS ID Office Phone Number : 253-512-8080. PHONE: Contact our office or your local ID Card Center because all customers are served on a case-by-case basis. This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. We welcome your telephone calls to better assess your needs. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon, ADDRESS: ID Card Office Online. Click. If I ever get called up my next stop is the Commanding Officers office to put them o report. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Gillem Enclave ID Card Office Gillem Enclave 1508 Hood Avenue Kane Hall Bldg 714 FOREST PARK, GA 30297 (404) 469-7150 . An official website of the United States government. Phone connectivity with a live person will be limited; please submit any questions through https://milconnect.dmdc.osd.mil/milconnect/. JBSA-Lackland: MARADMINS are not authorized as proof of promotion. This is an unofficial Department of Defense (DoD) website. IDCC Hours of Operation for Bldg. We begin accepting walk-ins upon opening at 0730 and will take as many as we can serve. Fort Benning - 8150 Marne Road, Bldg 9230, Fort Benning, GA 31905 ID Cards/DEERS Office Phone 706-545-9085 RAPIDS Appointment Personnel Services Website Mon 0800 - 1600 Tue 0800 - 1600 Wed 0800 - 1600 Thu 0800 - 1600 Fri 0800 - 1600 Sat Closed Sun Closed Hours Info A properly verified and signed DD Form 1172-2 is required for all dependent enrollments/changes and dependent ID card issuance. Please call for further guidance to determine what is required for each particular situation. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil spencer.e.atkinson@usmc.mil A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. More Info. 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. To make an appointment for the ID Card Center, please visithttps://idco.dmdc.osd.mil/idco/. ID Card Office Online Welcome to the RAPIDS ID Card Office Online. Click here to schedule an appointment now. This letter should state that he/she is a full-time student, and also an expected graduation date. Wed - 7:30 am - 2 pm. Step 1 Please schedule one appointment slot per each individual requiring service. State exceptions are not permitted) forms of ID, one of which must bea photo ID. If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. CAC PIN RESETS (Blocked CACs) will be handled at the DEERS/ID Card Center. 703-784-1597. Failure to do so may result in command-sponsored dependents traveling separately from their sponsor, Passport Office 703-784-1488, Head of Facility Please do not bring children with you unless they are receiving service. Sponsor can fill out DD Form 1172-2 at any DEERS/ID Card facilityahead of dependent's visit: Please note, DD Form 1172-2 is only valid for 90 days from signature. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. All College students 21 to 23 years of age must bring a letter from their school registrar's office stating that they are enrolled full time in an accredited college in pursuit of an Associate Degree or higher. Purpose: ID Card Office Online is a self-service application that allows Service Members, DoD Civilians, Contractors, and Retirees to accomplish personnel functions online to minimize in-person at a RAPIDS ID Card Office. Email DEERS at smbplmsg-1deers@usmc.mil. Operational Sponsor (OpSonsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. Hours of Operation: Mon-Fri 0730-1600. Even with scheduled appointments, some customers may experience a wait due to a high volume of customers, system outages/processing, and complexity of service. New Hires (must be already added by authoritative service feed). If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at (703) 784-2750 for assistance, so that your appointment slot can become available for someone who needs it. Appointments: RAPIDS appointment scheduler is open NOW for booking appointments at the locations listed below via the following link: https://idco.dmdc.osd.mil/idco/. Walk-ins are welcomed however, appointments are "HIGHLY RECOMMENDED and MANDATORY for promotions of Newborns are not required to be present for enrollment. APPOINTMENT INSTRUCTIONS Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. If a system outage occurs on the day of your appointment, you will receive priority ticket to be used at a later date. Marine Corps Air Ground Combat Center Twentynine Palms, Hosted by Defense Media Activity - WEB.mil. Appointments take priority and walk-ins may be subject to varying wait times. REMEMBER, THE DEPENDENT ID CARD IS A PRIVILEGE CARD. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon Once handled exclusively over the phone, the one-person office sought a more modern solution to serve their customers better, which led to the use of the RAPIDS scheduler. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. POC: (760) 830-7455 A general power of attorney is also acceptable. If you have any further questions, please feel free to contact the DEERS Support Office at (800) 538-9552. Step 1: Sponsorship & Eligibility. Appointments are required. Bldg 3200, Rm 118. Schedule appointments at:(https://idco.dmdc.osd.mil/idco/#/). 3. 59 are: The IDCC will take the last customer at 3:15p.m. and the front door will be locked at 3:30p.m. pending anyunusual circumstances and approvalby a Supervisor/SSM. Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open onFridays from 7:30 a.m. to 3:15 p.m. for appointments. Afternoons are reserved for appointments only and emergencies which will be handled on a case by case basis. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at. When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS. Visit the ID Card Office Online to make appointments. DMDC Information Fax Numbers: 800-336-4416 and 502-335-9980. Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. The sponsor will have 90 days to provide the actual social security card to any DEERS office. Instructions for scheduling on-line appointments with DEERS/ID: 1. Only a 5-minute grace period granted to late customers. With on-line connection to the Defense Enrollment Eligibility Reporting System (DEERS) using the Real Time Automated Personnel Identification System (RAPIDS), issuing activities shall ensure compliance with current DOD and Coast Guard instructions and provided cross-servicing assistance as applicable. The sponsor must be present. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. Or, set up an appointment online. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. Hyperlinks and the information contained within do not constitute an endorsement by the DoD. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here. Appointments take priority and walk-ins may be subject to varying wait times. Please keep your confirmation number for reference. Please do not hesitate to contact our office if you have any questions, concerns or complaints that you would like addressed. Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or 23 if occurs sooner. Available Appointments Renewal of the ID will then be required. Make DEERS appointments and check-in online up to 60 minutes prior to arrival to hold your place in line. Once all out processing documents have been reviewed, the final out appointment will be scheduled. JBSA-Randolph: 210-652-3036, EMAIL: All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. (1/23/2014); Joint Inter-Service Instruction AFI 36-3026 IP, Volume I, https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. The ID Card Center in Building 59 may be contacted by phone at (910) 451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at (910) 440-2061. Per the Directorate of Executive Travel DOD Passport and VISA Office regarding no-fee passport and VISA processing: Military personnel, Government Civilians, and command-sponsored dependents on PCS orders to OCONUS locations who require a Special issuance passport (no-fee) per the foreign clearance guide will submit their passport applications to local DoD passport acceptance facility no earlier than 90 days and no later than 60 days from OCONUS departure date. Adding children in DEERS Walk-ins/Emergency IDs: Mon Fri: 8 AM-11 AM, Military Personnel Flight Lost or Stolen CAC (All Branches) We had tried to schedule appointment via the web, but none available until mid August. Note: The IDCC will adhere to policies, procedures and the right to protect the force, employees and our customers during this time toprevent the possible transmission of COVID-19. Modern ugrades, ample staff and relatively low volume it should function more efficiently. Please bring original signed promotion warrant to update DEERS/RAPIDS. The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. Monday-Wednesday, Friday,7:30 a.m. to 3 p.m.& Thursday,7:30 a.m. to noon Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. All documents must be original or certified true by the custodian of the original document. FULL TIME COLLEGE STUDENTS If the sponsor is not available, the dependent must have a DD FORM 1172 (from the DEERS office) signed by their sponsor and witnessed by a verifying official or POA. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. DEERS enables DOD including identity management, reduces fraud and abuse of government benefits, and supports force health protection and medical readiness. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. Must present a letter, in printed form, from the school's Registrar stating current enrolled/registered Full Time in an accredited college in pursuit of an Associate Degree or higher. One must be a state/government issued photo ID. Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. If you are a newlywed, have a newborn child, have adopted a child or have a dependent over 21 and under the age of 23 in college, you will need to provide proper documentation. An official website of the United States government, DoDI We ask for the safety of those around you that if you are displaying any symptoms of being ill or have had contact with anyone whos tested positive for COVID-19, that you wear a protective mask or coordinate a visit for a later date. If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. Active Duty and Reserve Members Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work email address. Those who are unable to access the website can still call the DEERS/ID card section to make an appointment at 703-696-2188. . NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family members ID card application. Visit the ID Card Office Online to make appointments. Spouse:Marriage Certificate, Birth Certificate, Social Security Card and current photo ID. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. Office Phone 732-820-6302 Business Hours Monday-Friday 8AM-4PM Closed Standard Day Off (SDO) Fridays and State Holidays Website RAPIDS ID Card Office Online Site ID: 620055 GPS Location 100 Camp Drive, Sea Girt, NJ 08750 Physical Location Your feedback will help us maintain the quality of excellence you expect. Eligibility - AFID cards are issued to Active Duty, Reserves, Retirees, Dependents (10 years of age or older unless dependent is not residing with sponsor), and 100% Disabled Veterans (DVA) from all military services; DVA sponsors MUST have their letter of entitlement issued by the Department of Veterans Affairs. Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. Mr. Spencer Atkinson The Customer Service ID Section (DEERS Office) is accepting appointments only . All Dependents without a Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. A Scheduled appointment timeframe takes about 30 minutes per session. Failure to do so will result in a Direct Care suspension through TRICARE. Check out and Check in is conducted throughout the day. Providing guidance and coordination for HQBN and Unit Career Planners, oversight of retention related matters and coordination of HQMC enlisted retention and screening team visits to the Combat Center. The central source for identifying, authenticating . I was very pleased with the efficiency and speed of this operation. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) ID Card Office Locator & Appointments Find a RAPIDS ID Card Office. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. Any exceptions to the norm shall be decided by the IDCC supervisor and/or the prospective Service Project Officers also IAW MCB and DoD regulations.