Do I qualify for the class action suit? Since you paid for an extended warranty, Sears should . Yet its been a week and our refrigerator still does not work. I have model#. The local guy told me that I should expect the new compressor to last 3-5 years. Called LG back to see if they would compensate the labor costs based on the age of the device. Compressor went out in under 2 years. My Kenmore Elite 74015 30.6 cu. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. But Kenmore still out them in their frig. Kenmore Elite refrigerator lasts less than one years. How ever it is now useless. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. When you call Sears they just put you on hold. Do not purchase Kenmore or LG. It's a side by side. Compressor went out a week ago, lost $$$$ worth the food. We call Sears to have a service person come out and make the repairs. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. Release # 03-533. Compressor is LG model 72053 301B0434. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. We bought a Kenmore side by side refrigerator in 2020. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. I bought brand new refrigerator from SEARS, model 51833,January 2016. We bought an LG french door and 6/7/19 the compressor went out. My french door kenmore elite is 2 years old. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. Following year 2021 and now 2022 I have the same problem. So far 2 1/2 weeks without refrigerator. He was surprised I got 6 years out of the first one. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. Horrible customer service. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Now today 2-5 years later and 3000 in a fridge I have nothing. Shop Kenmore. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Leaking Freon. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. On 8/22/19 I noticed that the ice maker was not making ice. What has happened to Sears quality and customer service??? No guarantee it will not break again and the part will not be here until 8/29. I can hear a fan running or maybe the compressor. Sears could not get tech out until July 19. Also the whole system neeeds replaced. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Refrigerator delivered, as a replacement for same model, on 5/23/15. The seller bought in 2014 and compressor is still under warranty. I purchased Kenmore elite french doors freezer on bottom. Please help!! Control panel went, which made the compressor go. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. I bought a Kenmore Elite 73133 refrigerator in May 2015. The compresser will finally quit. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. We purchased KENMORE ELITE REFRIGERATOR IN 2016. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. ft.). There are plenty of other folks who could use to be in on it from what I have read. Purchased a Kenmore Elite two door with a lower freezer unit. Not covered under the warranty which is good for 1 year. Has worked GREAT until the 17th. This has a LG Linear Compressor. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Did I mention all the food is lost. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! He recommends Frigidaire only and the high end which is Electrolux. Repairman came and steamed all of the ice off of the back and put it back together again. The refrigerator completely stopped cooling 1 year and 5 days after purchase. Called Sear Service and was told the soonest someone could come out was 5 days later! I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. I owned for about 5 years. Still no refrigerator. For a new refrigerator every year, someone has to take responsibility!!!!! Model 795.74025.411. Totally unbelievable that a top-of-the-line unit would fail after 3 years. I have thrown more food away in the past year, limping this thing along. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Can't seem to find how to get parts or service. The whole inside of the bottom freezer draw forms a layer of ice. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. BUT ON SALE FOR $500. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. All sears wants to do is sell. I also missed the deadline for the lawsuit. I am aware of the Class Action lawsuit against LG for the defect in the compressor. They would not take responsibility and would not put me through to Customer Relations. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. It is August 31, 2022 and it is now dead. Nope, didn't have $ to get fixed. I now have had 3 other service calls all 4-6 months a part for the same issue. I should not have to pay to fix something you should have recalled Sears! Was given the date for Sears to come look at it of January 4, 2023. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. I too purchased a kenmore elite model 795.740!! Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). NEVER buy LG. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Labor should also be covered for a faulty part. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. This s my first and last Kenmore/LG product. Compressor went out made by LG! Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. This Refrigerator quit working on 2/23/19. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Grab something else. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Kenmore 95683 3.1 cu. April 7, 2003. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Fingerprint Resistant. Sears wanted $300 more for labor costs than my local guy. Sears will not because they know that LG knows there is a defect in the compressor. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Received the complete run around dance from Sears Kenmore. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. Last LG appliance I will buy. I have been calling every week trying to schedule a Technician to check it out. Either way it is bad business practice and the consumer needs relief. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Still not working. Refrigerator stopped working (cooling and freezing) October 2019. The builder that did my house had Sears as the appliance supplier unfortunately. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128.