Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. As Lufthansa described this option up until now: not inclined to argue with the German police as a foreigner! Incredible. Please note that the name must be identical to the name on the flight booking. Not worth it. All Lufthansa flights have been cancelled. Is that just for LH flights or will that also be the case for LX/OS flights as well? Welcome to Ryanair no 2. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. You can then book or change your place here. After checking again,they told me no, they see the payment but it is now too late. Easy! Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Lufthansa is literally the AA of Europe. Received 0 Likes on 0 Posts. What if one refuses to do so? SAS cancelling Japan flights 5:54 pm. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. I've had previous issues similar to Jojo Rabbit's. Thanks. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Pay attention to the information presented to you. But strangely only at FRA. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. It was my favourite Airline for many many years. Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. I had to pay $70 to ensure a seat with my husband. Hope this helps some people who arent aware of this - dont book a bag! Or the pre-selection is And they're giving themselves a hell of an exchange rate on the USD there! To do this, find your trip under My Bookings. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. I can see the seating part of the interface, but the link to change seats is gone. Normally fly delta or klm. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. They keep you in Germany forever? I don't know and I am Adios Lufthansa. You can only switch your seat to another seat or at a lower price. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. Save. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. To the point of even threatening the Police. Has anyone had a similar experience? All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. To use our mobile site, please enable JavaScript. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. What are Lufthansas Economy Light fares? I will not fly Lufthansa any more. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. To request the refund, you must call the Service Centre. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. United provided the Lufthansa confirmation with my reservation. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. But with this, they will soon be topping the charts. total phone time all I cared was that I got my seats that I had already paid for. The amendment fee entitles the passenger to change their seat to any seat that is still available. The amendment fee is not refundable and is forfeited if you do not board the flight. First off, there is a strike at German Airports today. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. True, but Aegean does not charge the change of the seat for 25. On the plane it was obvious that there were many open economy seats. I would bet that Lufthansa's competitors in this market also charge similar fees. I hope Im never forced to need that airline again. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. This post has been removed at the author's request. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. Lufthansa has been worse than Ryanair for a while already. I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. Hard to believe that. aisle or window. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? You make changes to your journey and thus alter your route. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. Book your preferred seat when booking your flight. Some credit card benefits pay for travel directly whereas others pay for extra expenses. No, Lufthansa is not a racist company. What do you think about Lufthansa's new seat policy? 7. Lufthansa airline completely ignored all the information presented to them. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. dont follow the news when it comes to LH and Jews. She is very terse and rude and says she needs o deal with another flight. Carry out upgrades, receive special access to advance seat How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. You have a confirmed booking and are accepted at check-in (no waiting list). Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. From 21 March 2022, it will no longer be possible to book Premium Economy . (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). WOW ! I will avoid Lufthansa in the future as much as possible. We are using cookies to give you the best experience on our website. Vueling flight booked via British Airways - luggage query 6:52 pm. A pop-up will appear saying that your seat selection is not complete. Ended up in a middle seat in row 50. How can such an airline still have such a loyal following. Please contact Lufthansa as soon as possible after your flight for any reimbursements. Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. Who cares to fly with these racists anymore? You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. The economy class passengers are the worst affected. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. Heck with them. The amendment fee applies per passenger per leg of the trip. I will avoid Lufthansa in the future as much as possible. I am back to square one Having paid for seats and having them disappear. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Lufthansa was a problem. The only reason to not take Ryanair is if you're travelling to a city where they use secondary airport, or when the schedule doesn't suit you. I take a photo of his badge and he TELLS ME delete it or I will call the police. I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. If they don't go well there very well could be another strike. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Fees already paid will not be refunded. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. FRA too has become a joke, worse than CDG. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? Thank you all for your replies. The names of group members must be provided up to 14 days before departure. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Booked on United, connecting in Munich to Lufthansa. Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. In such a case, you can change seats free of charge. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? On the plane it was obvious that there were many open economy seats. Please contact the provider of the . Payment flexibility Book now, pay later. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. The seat is reserved at least 52 hours before departure. But that's not what is happening here. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Book your flights with Yatra.com and hold your seat for free. Save. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. Lufthansa is the biggest joke of Europe. So, heads up. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. :), https://www.lufthansa.com/de/de/economy-light-tarif, (Just above the FAQ and right below the baggage calculator.). Please note, however, that for safety reasons there may be restrictions on your choice. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. I stopped flying LH many years ago. Please do not reply to violations of our Community Guidelines. As most Airlines around the globe have been charging this fee for a long time, I fully understand. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa adds $35 seat amendment fee. Not being frequent plane travelers we thought this was prudent.. Let us know in the comments! I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. The flight reservation is confirmed (no waiting list bookings). I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Lufthansa Booking +1830299 (3190 .