The modem can theoretically pass through a max upstream of about 6 Gbps on its own. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. My internet plan is with Comcast, so it looks like my modem firmware should be version V1.01.22. Note: Your computer must be connected to your . The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. If you look at both their features, you'll find they are almost the same. I think they might be bad, but I know basically nothing about this. It also features fast activation for the most popular internet service providers. Modems are shipped with default IP addresses, and there are many resources online that list what those default addresses are. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! I enabled Link aggregation and haven't had any issues. Netgear finally appears to be ditching the edgy gamer gear look for their routers, instead focusing on making them compact and innocuous. Save Share. I haven't got a notice of any sort though. Nothing has been stable for more than a few days. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. They should be able to tell you if theyre working on the update or not. ). COPYRIGHT THE E.W. Some modems have a screen that is off to the side a little, making it more difficult to see, especially from a distance. Lets looks at it from an ISPs perspective. Data is measured in megabytes (MB) or gigabytes (GB), depending on the volume. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. It usually reconnects after a manual restart. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. That was the goal. They are only for link aggregation. My MB8600 works fine, it didn't have the problem. Create an account to follow your favorite communities and start taking part in conversations. Create an account to follow your favorite communities and start taking part in conversations. If you rent equipment from Comcast, you are eligible for an update on us! If they are no longer supporting the device it is at.end of life. Even if youre renting it and paying monthly. On the bottom of my modem theres a sticker that lists its IP address. Lets say youve tried rebooting your modem and calling your ISP. The good news is, youre not responsible for updating your modems firmware. Sometimes a cable will already be available. With that said, this isnt the case for everyone. Trouble with TP Link Archer C5400 and Motorola MB8600 - Router drops connection repeatedly since upgrading modem. Internet is down for the second time in 4 days. If you have an Ethernet capable device available, what speeds do you get connected directly to the modem? Simply connect the top two bonded ethernet ports to your compatible router. This is very important. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Please contact the moderators of this subreddit if you have any questions or concerns. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. Whether you find a new ISP or change out your modem, just make sure that your modem will get updated. Our experienced USA-based support specialists are ready to help. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. Just changing the password away from the default goes a long way towards making your modem more secure. Renting a modem will just about guarantee that itll receive firmware updates. As I mentioned, the default password for your modem can be found online, which means anyone with access to your network would be able to get to your modems settings. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. The issue may not occur on Chrome or other browsers. For the user, this means fewer hiccups and faster page load times. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. I bought mine several years ago it seems, Funny. I just had to deal with this issue over the last few days. Ultra Fast DOCSIS 3.1 Cable Modem; . Both support link aggregation. Many lower-end modems will not allow speeds this fast and will actually lessen your effective speed even if you are paying for gigabit internet. Comes equipped with a broadcom cable modem. How to Update Modem Firmware: A Complete Guide. So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. I had forgotten about the in-line surge suppressor on the coax cable. I had to warranty the same model for the same reason a year ago. In my case, I can find my firmware version simply by clicking the Advanced tab. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? Upgraded my internet from Blast! Thats because ISPs wont rent out modems that they dont update. When you receive a modem, the firmware will come preloaded on it. Chipset provides security from denial of service attacks. Description. Take the few minutes to change your modems password if you havent done so already. When you restart your modem, it runs through multiple checks when it powers up. The next step is to see what version of firmware is installed on your device. For example, this site details the common IP addresses for Netgear modems like mine. They have thousands of customers, and their customers all have different modems. When it dies, I have to log in from the LAN and restart the router. I would be more than happy to help find a solution to this problem you're experiencing. No firmware available for prior update. Owning your own modem typically saves $132 per year in cable modem rental charges. Are they going to spend money to have updates tested for a modem that only a small number of their customers have? It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. What Are Ethernet Cable Pinout Standards? Your IP: Reddit and its partners use cookies and similar technologies to provide you with a better experience. Does it impact your ability to surf the internet? Feb 21, 2019 . This thread is archived. Somewhere along the way, my uncorrected counts got much better, and all downstream channels are cleaned up. Best Buy has honest and unbiased customer reviews for Motorola - MB8611 32x8 DOCSIS 3.1 Cable Modem 2.5 GB Ethernet - Black. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. The signal at my home was garbage. Fiber to the premises (FTTP) services connect your home via an optical network terminal (ONT) rather than a traditional modem, so you will be stuck with whatever your ISP provides you. Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Where does Motorola MB8611 stand as compared to Motorola MB8600? Sometimes they wont update your firmware at all. Compatible services: Comcast Xfinity, Cox, Mediacom Cable, WOW!Max downstream: 3.8 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. The A20 supports LAG on LAN ports for high bandwidth to a . Heavy may receive a commission if you purchase a product through a link on this page. You might review Internet Troubleshooting Tips if you haven't already. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. Modems are usually offered by your internet provider for a monthly fee. Seems to work FINE. But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. We need to go to the source to see what the latest firmware version for your modem is. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. Logged in this evening and saw the version number is now 8611-21.3.7 Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. Youll have to change your modem. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . Value. MB8600 - overkill for 150/5, i know RT-AX86U - FW 386.7. Owning your own modem typically saves $120 per year in cable modem rental charges. uniqs 4634: Share Comcast increases internet speeds. I'm not getting gigabit Internet speeds through my MB8600 as expected, and three calls to tech support in the last few days haven't fixed it. As a result, all ISPs dont update modems like they should. Click on it, then click Delete and confirm the action. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. 1 Gig NEW Motorola MB8600 DOCSIS 3.1 Cable Modem. We have made changes to keep employees safe so response and call times may be longer than usual. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. Old modems do hold up the speeds for the entire building. Hardware Version: V1. Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. With an ethernet port present, this modem allows you to plug in one device to achieve a direct, cabled connection to the internet. If you havent noticed by now, its a very important part of your modem. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. The Motorola MB7621 24 x 8 Cable Modem Modem offers 248 support, while other models offer 164 speeds. Modem and Router are both ~1mo old. 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. With some modems, youll notice annoying slowdowns occasionally. Question Restore stock firmware for Archer . The same can also be said for an updated router, though. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. Heres a link to my signal levels: https://imgur.com/a/PHOB4qr. Log in to your modem with the username and password you created for it. Description. The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. . If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. And without having to rent any gear. Approved for Comcast Xfinity, Cox, and Charter Spectrum services, only. This is a massive improvement over DOCSIS 3.0, which throttles your downstream at 100 Mbps. For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications. The problem with your ISP being in charge of updating your modem is that your modem doesnt always get updated like it should. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. SNBForums is a community for anyone who wants to learn about or discuss the latest in wireless routers . The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. In fact, updating your modem requires no action on your part at all. The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. This takes your signal to the legal limit the FCC allows. Anybody who needs to go to their modem page will be able to get there until the reboot. If you had an xfinity modem they just would have swapped it out. It features some of the latest specifications and all that at a much lower price than . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The MB8600 certificate isn't expired. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. All was good until modem firmware was updated. Ok. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. This modem is well-ventilated and it has a prominent LED display for troubleshooting. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. Rebooting your modem didnt work, and your ISP said they wont by updating your modem. Took me a bit to get it activated, but I was able to get to the admin page just fine through a couple reboots, but only before I got it activated with Comcast. All other modems connected to the ISP wont be updated.