Make sure youre wearing your Fitbit on the correct wrist and that youve chosen whether or not youre right or left-handed. If your smartphone is running Android 6.0 Marshmallow or later (it probably is), you may need to manually grant the Fitbit app permission to scan for Bluetooth devices. If your Fitbits band is starting to break, youll need to take advantage of the companys warranty policy. If the above step didnt fix your problem, double-check that there are no software updates available for your smartwatch, tracker, or Fitbit app. Clip the other end of the charging cable to the port on the back of the tracker. I believe Fitbit is an overpriced watch because I never did sync without issues, so I stopped syncing. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. If your Fitbit's heart rate monitor shows 0, the heart rate monitoring feature is likely off. If its still not working, try restarting your mobile device. If so, you might need to check these two settings. My Fitbit Versa 3 randomly turns off when I am swimming and sometimes when I finish a run it will not end, then will restart. Make sure youre within 20 feet of your mobile device. The first Versa 2, screen went blank and they gladly sent replacement. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Additionally, to help extend the life of your Fitbit, you should regularly charge and drain your battery according to the manufacturers directions. The charger covers the side button, Screen gone black and not working. See also: The best Fitbit clock faces for your Sense, Versa, and more. My charge 3 tracks and will sync with my iPhone but cant see a damn thing. Your Fitbit Inspire 2 not tracking sleep? Are you manually entering your numbers or using the OneTouch Reveal? In addition, products ordered in November and December may be returned through January 31 of the following year, or 45 days (whichever is longer). Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. There has to be something, an update, etc that can be done. They can usually be fixed by logging out of the Fitbit app on your phone, then logging in once again. Fitbit Inspire 2 Review A no-frills fitness tracker with long battery life 3.5 Good By Angela Moscaritolo February 2, 2021 The Bottom Line The slim, affordable Fitbit Inspire 2 offers all. Got my Fitbit around March 2021 and the tracker broke Nov 2021. Methods 1 Try Restarting Fitbit. Discover our huge selection of The Little Green Sheep Bedding (Boy) at littlewoods.com. Also check. Open the Fitbit app and tap the Today tab. @luvsmygrandshappy to hear that our Support team is sending you a replacement tracker. I had turned off my heart rate as well at the last update since my battery wasn't even lasting a day and now that isn't even working any more. Google Pixel Watch problems and solutions, Learn more about the company in our full Fitbit buyers guide, How to sync your Fitbit with Garmin Connect, The best Fitbit clock faces for your Sense, Versa, and more, How to adjust your Fitbit screens brightness, Heres a guide on how to clean your tracker, How to use your Fitbit to wake up on time, every time, contact the companys customer support team, Fitbit Inspire, Inspire 2 and Inspire HR replacement bands, The best Fitbit bands for all major models, The best Fitbit alternatives from Garmin, Samsung, and more, adjusting your Fitbit devices brightness here, Try removing and re-adding your Fitbit device from your Fitbit account. I had somehow set mine to "on clip", but once I changed to to "on wrist" it started working again, So the same thing happened to me and it bugged me like crazy so what you do is hold the two buttons on the side untell you get to the thing where you can water lock it and scroll down to where it says on clip click that and it will say on wrist and then check and it should be flashing green again hope this helped. If it already shows Auto or On, tap it off, wait 30 seconds, and tap it back on. i must have accidentally did this in my sleep. If the battery is dead, you may need to replace it. This article teaches how to restart your exact Fitbit by the model:Need to restart or reset your Fitbit device? Money wasted on my part. Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. If your Fitbit Charge HR wont turn on, there are a few things you can try to get it working again. I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. Try restarting your Fitbit device. I have a charge 2 and it wAS WORKING AWESOME, I was changing the screen because it was broke and pulled the ribbon out now it wont work. Make healthy a habit with Fitbit Inspire 2 and a free 1-year Fitbit Premium trial for new Premium users. The screen wouldn't respond until I was able to plug it into a computer to restart. Contact Fitbit if you find that your device has this problem. I am very upset & will not be buying or receiving any more Fitbit watches. Read more. If this is the case, you may need to contact customer services or take your Fitbit to a repair centre so that they can take a look. Check out 3 reviews on Joyozy Adjustable Elastic Bands Compatible For Fitbit Charge 3/Fitbit Charge 4/Charge 3 SE Wearable Technology: "Really great charging strap 4. this worked for me! I bought a versa 2(?) Now it is working as before ! restarted it 3x with no luck yet. Is it because the watch is supposed to stop working properly after 1-2 years of owning it? Itt doesnt turn on. If you find that your smartwatch or tracker has this issue, contact Fitbit immediately. Straps are size large and are clean with no damage. Your email address will not be published. Open your device's settings app and change your heart rate setting to either Auto or On. This happened to mine once before too but I got it working again cant remember what I did, something odd, not the hold the 3 buttons down at the same time thing. If you can make out something on the screen, your Fitbit is likely dimmed. For instructions on how to do so, a walkthrough can be found below. First, make sure that your Fitbit is adequately charged and that the charger is firmly connected to your device. If the heart-rate sensor on your tracker has difficulty detecting a signal, dashed lines appear. Find the services in question below. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. Theres no known fix for the issues, but you may be able to mitigate the problem by consulting our battery issues chapter below. Switch off always-on display: If your tracker supports AOD, ensure its disabled to maximize battery life. Does anyone have a fix for this yet? If your Fitbit shows error code 001, try a normal restart if possible. Mine was in warranty so I asked for a new one. Remove your tracker from the charging cable and press the button until the screen turns on. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. They said it is no longer under warranty. The button is on the end of the charging cable that is plugged into your computer. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. 11:37 Sometimes, these buttons may become unresponsive or stuck. The most common might be a low battery or the need to sync your Fitbit with your other devices such as your phone or tablet. Stay inspired from the shower to the pool with Inspire 2, water-resistant to 50m. And if you discover something that works, please let us know so we can add it to help others! If you all liked it, feel free to. Unfortunately a problem like that is one you cannot fix on your own. Fitbit Versa Health & Fitness Smartwatch - Black. Youre not alone. sk8crazyman 90 subscribers Subscribe Share 2.6K views 1 year ago How to turn off the green led on the Fitbit inspire 2. 119.95.Free Delivery Fitbit devices are pretty high-quality pieces of technology, but theyre definitely not invincible. You can, of course, head to Fitbits website to buy a replacement or head to the Amazon links below for a cheaper alternative: Several Fitbit users online have complained about painful skin irritation on their wrists while wearing their devices. Dry your Fitbit band with a clean cloth before wearing it again. To do so on a computer. cheers. Never got mine working right either. Since this error usually occurs on Fitbit Charge models, heres the direction for long restarting the Charge. Inspire 2. Used but in perfect working order. I am very angry about this. A few days later it starts back working. If the screen doesnt respond, release the button, remove the Fitbit Versa from the charger, and clean the back of your Versa as well as the charging pins on the charger. Brand new but no flashing lights - all other function work. What to do if your Fitbit wont charge. My Fitbit inspire HR is not tracking my heart rate since last 5 hours & no green light from the sensors underneath. If you frequent the gym or running trail, using one band for workouts and another for daily wear is also worth trying. I havent had my Fitbit flex 2 for even a yr and my screen went blank. I have tried the restart and reset to no avail. About a month goes by and now theres a black screen. Were not fans of the Sense and Versa 3s new inductive channel. Some Fitbit Charge 5 owners have noted a recent uptick in battery drain on their devices. Take your tracker out of the charger and insert it back into the band. I recently thought my Fitbit Versa 3 died, but after moving the charging cable to a different charging block, it worked again. Since the issue persists I suggest you let our Support team know about this so they can further assist you. Inspire 2 Fitbit green light? Very odd that our watch stopped working at the same exact time!! If you notice your Fitbits charger is a little beat up, you might need to replace it. Certain models of Fitbit will not light up if they are either very low on battery or not charged at all.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); If your Fitbit is sufficiently charged and the display still wont light up, the problem may be a hardware issue. Save my name, email, and website in this browser for the next time I comment. Let me help you with your Inspire HR heart rate sensor not working and thank you for troubleshooting this issue. If you're not a new user and want a baseline Fitbit, we'd. Consider switching this feature off if not explicitly required. If Inspire 2 isn't working properly, see our troubleshooting steps below. 64K views 2 years ago I show you how to fix (5 easy fixes) a black screen, blank display or the screen just won't turn on but you know the watch is one from feeling it vibrate or seeing the LED. Its out of warranty, but surely two years is a lousy amount of time for an expensive watch to last? Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. Your suggestion did the trick for my 2 month old inspire 2. "V30"). Easy way to Turn Off and also Turn On back Green Light on Fitbit Inspire 2. Here is how to fix it. I agree with everyone else. Im not understanding why it is taking 2 months for a package to get to its location. If the device does turn on with the new battery, then you may need to replace the old battery to get it working again. My side button stopped working on my sense. So disappointing. Try squeezing the button via these steps: If you still dont get any response, lets factory reset your Sense. I have reset it a number of times. Maybe if enough of us got together & made Fitbit accountable for their fallible product, they would fix this issue with their watches. Check if Water Lock is enabled. Whether your data is slightly off or it refuses to sync to the app, heres how to mitigate some of the more prevalent problems. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. If Inspire 2 isn't working properly, see our troubleshooting steps below. The pins on the charging cable must lock securely with the port. Bought the Sense and took it back 3 times for replacement. To force restart your Fitbit HR, press and hold both the left and bottom right buttons on your device for at least 10 seconds until you see the Fitbit logo appear. Ace and Alta series When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. There doesnt appear to be a simple fix or software update that will squash this ECG bug. I thought it was a great device until it stops working as it should. If your tracker doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your tracker. Too tight or too loose on your arm, and your tracker will struggle to keep tabs on your pulse. Fitbit Versa not charging? Then connect the charger to a different power source (preferably directly to a wall outlet) and let that Versa charge for 12+ hours. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. 11 miles | Tamworth, Staffordshire. Moderator edit: updated subject for clarity. Comes with 3 straps, charger and 2 spare chargers. If youre in this boat, the answer may lie in your Fitbit apps Settings menu. Now there is nothing that displays but the smiley face when I reboot it. 1 x long piece of band 1 x metal lug 3 x spare pins 1 x user manual 1 x service card Various Colors: - Silver, Rose Gold, Black, Colorful. Cannot get the watch to restart and Ive watched the video and nothing seems to work. Attach the charging cable to your tracker and plug the other end into a USB port. When enabled, DND temporarily mutes notifications and disables vibrations from incoming items like email, text, or call alerts. For Fitbit Alta HR and Fitbit Charge 2, turn on heart-rate tracking in the Fitbit app. @Skyybluethank you for restarting your tracker. I have had the same exact issue since the last big update - no heart rate. This is my third charge 3 that has had a black screen just over a year old and my wife has had two with the same problem. Its better to charge your Fitbit via a wall outlet than your computers USB ports due to some limitations on your computer ports power. Theres no clear-cut fix from Fitbit for this issue, but there are a few things you can try to remedy it. If its still not working, lets completely turn off the Fitbit (shutdown) or perform a long restart, if available for your device. Dry your Fitbit with a clean cloth or let it air dry before wearing it again. thanks! Remove all other Fitbit devices from your Fitbit account. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. Fitbit trackers sync with Android devices via Bluetooth, and, unfortunately, that technology can be unreliable. Fitbit recommends aiming toward the bottom of the display, where the tracker meets the band. If I don't charge it over night, it will drop another 40% down to 20%. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. To disable Water Lock on the Inspire 2, simply double-tap the screen in a slow, firm manner. Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Didn't work? The tracker vibrates each time you press the button. If these troubleshooting steps still dont seem to be helping, contact Fitbit support to take a further look at your device. There could be a number of reasons why your Fitbit has stopped working. If that doesnt work, Fitbit recommends you contact customer support. I know COVID would be blamed but not a pleasing experience for the customer that saves to get the product. If your Fitbit is sufficiently charged and the display still won't light up, the problem may be a hardware issue. The tracker will turn off. Textilene 40'' inch Children's Mesh Floating Tree Swing Platform for Playground, Gift for Kids 3+ Bluey and Family 4 Pack of 2.5"~3" Poseable Figures. Finally, if none of these solutions work, you may need to contact customer service to see if they have any other advice. If all else fails, consider factory resetting your Fitbit. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. My solution. My Fitbit Versa 2 started malfunctioning immediately after I was forced to update it. If a post helped you try voting and selecting it as a solution so other members benefit from it. Unfortunately, many Fitbit users claim to have problems with Quick View and tap recognition being too slow to respond. Not sure of accuracy and maybe with practice will get easier. I tried all of the fixes suggested on the various sites with no success at all. First, make sure you have a silent alarm set on your Fitbit device. If the time on your tracker reads 0:00, the reset was successful. Technician's Assistant: What have you tried so far with your Fitbit product? Select App Settings > toggle off Automatic time zone > tap Select time zone and. I feel robbed. If your Fitbit Ionic wont turn on, the first step is to troubleshoot the issue. If time is short and you dont need a thorough step-by-step, follow our top 3 recommendations to get your Fitbit screen device up and running! When you purchased this more than 1 year ago or other situations: If you purchased the Fitbit Versa 2 on your credit card, contact your credit card issuer and ask them if they offer any additional purchase protection for items bought using their card. Learn the steps. This should remedy the problem. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. I got Email Support Not Available and never heard anything. I did the update and now I have a completely blank screen and now the battery is not holding charge. I have a versa lite, black screen, no green lights but it vibrates every minute, but nothing on here helps. Fitbit uses both physical pushers and touch-sensitive buttons on its devices. The feature is designed to minimize distractions from notifications, alerts, and buzzes so users can better focus on the task at hand. If youve owned a Fitbit chances are that youre faced with some type of health tracking issue. Also, please pay attention to the charging pins on the charging unitthey should be clean, even, and not pushed in.
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