OConnor, Dear Jerry,I just wanted to follow up in case you missed my last email. You might find them useful. Differences & When to Use Them. Be sure to include the contents of the previous email as well. We spoke about [topic] back in [month]. i just wanted to make sure. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Reaching out to check-in is often enough to lift someones spirits after theyve experienced a loss or tragedy. Just Checking In Alternatives Send actionable advice. This link will open in a new window. Example: With the recent influx of X jobs, I wanted to ask if your company was in need of a product to better serve this newly developed role.. December 22, 2021, It takes almost no thought or time to write a "just checking in" email. Usually, we only send it to ask if anything is wrong. If they do not, they can let us know in a follow-up email (and explain whats taking so long). Its obvious to the reader that youre checking in just by virtue of the fact youve reached out to them at all: I was wondering if youd had a chance to review the report I sent last week? I wondered if [software] is still on your radar. Sometimes the best way to say just checking in is to just come out and say it. Recommend an event. Wed like to schedule a meeting to offer you assistance in working through the matter.. For example, they might be fully engrossed in a major ongoing project, or awaiting a decision from their leadership team, or biding their time until they receive more funding. Just make sure that the case studies or success stories you provide have some bearing on the prospects specific needs and circumstances. Describe a potential opportunity. ", "Hi, I haven't heard a response from you since [date]. 18. i just wanna. The truth is that sales reps resort to using just checking in because its quick and easy. Be specific and to the point while doing so. Even if theyve been off work because of an illness or loss, they might be happy to jump back into work for a quick conversation. Provide details about a common difficulty faced by your buyers. (Correct Version)6 Steps To Politely Remind Someone To Reply To Your Email. your text, so your work is extra polished wherever you write. 1. Then provide a suggestion for how to get there. When we are vulnerable with others, they are more likely to reciprocate that vulnerability, Jackman says. Dont apologize for doing your job, apologize when it is merited. When its time to follow up, you need an entirely new strategy. Free and premium plans, Content management software. Are you available Thursday at 10:30 a.m.?, Id love to meet for coffee this week to talk about potentially working together. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. If you've already started a sales process, there are many scenarios that could warrant a "just checking in" email. We cannot give you customized advice on your situation or needs, which would require the service
And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. 1. Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. Firestorm, Im just checking to see if is a calm and polite alternative to I just wanted to follow up.. Successful sales reps meet their prospects where they are. Instead of just checking in to see how they are, you should only reach out if you can offer them something of genuine value. If the prospect has gone completely silent, send a breakup email to close the loop. i just called. I saw [reference] achieve theirs through [tool/suggestion]. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. ", "Hi, Here is how to add video to your email. Simply put, checking in means when you want to update your friends on your whereabouts or activity. Keep your message short and sweetyou dont want to come across as intrusive. Theyre the bane of our inbox existence. ", "Hi, we are featured on Forbes for our amazing quality of service. We listed alternatives that you can use in the email body or email subject lines. Send them a message about a weakness in their business that should be fixed, and offer assistance. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. This lets the person know youre thinking of them and that you understand theyre having a hard time. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. Even as a professional acquaintance, there may be something you can do to help. To Mrs. Fredrickson,How is it all coming along? In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Example: We think it would be a great time to discuss our product solution for your business amid recent developments.. Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. Even if they do not need your help, its likely that theyll at least give you a status update on matters to show you why your support is unnecessary. 3.What can I say instead of just checking in? Remember to be subtle though. Congratulate them on a recent company or personal announcement. Hybrid work might be in your future. Let them know you were just talking to [mutual contact], and they said such-and-such good things about the prospect and/or prospect's company. Small business, SMB communication, SMB employee experience. Even if the message is brief, a congratulatory email to a prospect is enough to remind them of your company. (Helpful Examples)Follow Up On or Follow Up With? Are you available Thursday at 10:30 a.m.?. . If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. Grammarly helps you communicate confidently If we havent been updated for a while, its a good idea to send an email containing this phrase to let somebody know that you expected a reply from them a while ago on your previous email. This is another way to rekindle a conversation you began before. ", "Hi, I saw a small glitch on your website when going through it the other day and wanted to bring it to your notice. Michaels. Free and premium plans, Sales CRM software. Below are 30 things to reference in a follow-up email besides the obvious fact that you're checking in. Please let me know if youre still interested.. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. You may unsubscribe from these communications at any time. If you want to check in on a friend or family member, you can send them a brief and casual check-in message to let them know youre thinking about them. 9. But you can go one step further by offering to help in any way you can. Your friend or family member whos going through a hard time will appreciate that kind of reminder. Grab this free report. When a contact or their company posts something relevant to you, thats a perfect reason to check in. If someone is stuck on a project, it might be useful to offer them support. 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Check how things are going as their contract with a competitor is winding down. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. Answer a question on an online forum. "Just checking in" is one of the most frustrating phrases for prospects to receive because they know it likely means more than just checking on their well-being. Hope all is well. Reach out to a decision-maker after a blocker leaves the company. Are you free for another call next week? Example: Your business has grown significantly over the last year, but that growth could be stunted by X weakness in your strategy. Instead, take a moment to think about what exactly you want from your contact and what they might want from you. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Warren. 2. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. Here are some examples of how to send a follow-up email: Dear Hansen,I just wanted to follow up on my previous email. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. Your friend might have lost someone close to them, or they might be stuck at home sick. in any timely way. As an Amazon Associate, we earn from qualifying purchases. A message like this one doesnt put any stress on the recipient to. 2023 RingCentral, Inc. All rights reserved. They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. i just wanted to check. Answer a question on an online forum. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. I would like to know how youre getting on with it and whether you need help.Kind regards,Susanna. Here are some different ways you can say, Just checking in on you, to someone whos experienced a loss or tragedy. Sometimes people are just too busy to get back to you. A Guide to Using Plain Language in Writing. By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. 5. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Furthermore, its good to set up meetings instead of receiving emails in most cases. Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness. Have they published a new post on their blog? This makes it easy for you to speak your mind, share proposals and updates. This isgreat news for small businesses; you might not be able to compete with huge companies when it comes to price, Small business, SMB communication, SMB employee experience, SMB productivity, Bring everyone and everything together on RingCentral. We follow a strict editorial process to provide you with the best content possible. It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. Im so sorry for your loss. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Ten points to you for listening, and theyll be more likely to give you the news because youve targeted something in particular. Im so sorry to hear about ___. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. She said your team is still looking for the right project management tool. Whats going on with is a simple way to ask someone to follow up on a project. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Next time you reach out to your contacts, be sure to steer clear from using just checking in. for your reference. ", "Hi, Here is an interesting guide on How to [topic]. Send along an article that reminded you of them. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. If you cant think of something even remotely useful to say, why should you expect the reader to care? Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Speak soon! Lastly, the following email examples should teach you all you need to know: Dear Juliette,Im just checking in to see if I can do anything to help you with this issue.Please keep me updated,Mrs. Heres a tip: Want to make sure your writing shines? This is always a wonderful way to check in, Anwar says. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Let me know if we can discuss this elaborately? How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Of course, every rule has an exception. Sometimes the how are you doing? question just leaves us with fine, like its the end of the story, Heidi McBain LMFT, a family therapist, tells Bustle. Ive attached some additional information that I think youll find helpful. If youre wishing all the best for a grieving friend or family member, you can let them know youre sending them good energy. I loved seeing the photos you posted on social media! If someone you know has just experienced the death of a loved one, you can check in on them and say . Send them a blog post from your company. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Updates are important in business settings, especially if you have a managerial position. Please let me know if I can help in any way. Respond on social media. Let them know when youre available to talk, or just let them know they can reach out at any time. I would love to talk about the project youre working on. . are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. Why would you reinforce that impression by wasting their time even more? They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. Email them a longer how-to guide. i just called. Your messages should provide value to your prospects. Example: Congratulations on your well-deserved promotion at X! Your writing, at its best It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. How do I not say just checking in? If your "just checking in" email never landed you a response from your prospects, try the below phrases when writing your next email. Despite repeated follow-up emails, some prospects never care to respond. Reference a relevant blog post. Sometimes the best way to say just checking in is to just come out and say it. It also gives them the option of an out; maybe theyre not feeling it right now, but it still contains the strong message that youre there for them, whenever theyre ready. I have an awesome lasagna.. While we do not use where are we with to tell people off, the implication is that we expected an update sooner. I know youre having a hard time, and Im here if you want to talk. Read more about Martin here. (All good things!) These are more specific questions that send a caring message, Anwar says. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. (Correct Version), 6 Steps To Politely Remind Someone To Reply To Your Email, 30 Best Replies To Whats Up? (Funny & Friendly), Comma after Regards in Emails (Best Practice), Is Best Regards Capitalized? I need an answer, already! checking to see. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Therefore, that could push someone to update us much quicker than they would have if we said nothing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); Lastly, the following email examples will help you understand this one: Dear Stu,Where are we with the report? Sometimes the best way to say just checking in is to just come out and say it. I had lunch with Kristina Smalley yesterday and your name came up. For example, Tom offers no additional reasons for why the report is worth reading (e.g., I really think the winter forecasts would be of interest to you finance team.) nor does he suggest next steps to encourage Anna to take action (e.g., Happy to talk you through it. This link will open in a new window. Here are a few ways to make sure your. Finally, take a look at the following email samples to find out more about it: Hey Craig,Can we schedule a follow-up on the project at some point this week? Here are the key things to consider when determining how long your videos should be. Its a pretty exciting projectI hope we can nail it! Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms. There are clearer ways to inquire how someone is actually doing that send the message you are present and ready to hear.. If youre not sure how to word your just checking in email or message, whether its to a work acquaintance or a close friend, the ideas below can help you get started. It also lets them know youre attentive to their words and worth their time. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Worried about a friend? How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. The person might be waiting for someone to genuinely ask how theyre doing so that they can do a little venting. Just hearing or reading those words could be enough for the recipient to start feeling a little bit better, if only for a moment. Its a fairly professional phrase showing that you have something new to add. Use the tips and examples covered in this post to help sharpen up your business communication. With time passed, your old prospect could be looking for a new company. Example: Your business has more room to grow if you explore X opportunities. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. It may also be easier for the person youre asking to think about their emotions first and articulate what theyre feeling, rather than diving into whats behind them. I am leaving my contact information if you want to touch base with us in future. Bring up a common challenge your buyers face. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. The heres more information email Prospects sometimes require a bit more information before making a buying decision. This lets the person know they've been on your mind, Anwar says. Respond to something the prospect said on social media, then follow up with more resources. You must be busy and no longer interested in our products/services. Some people dont respond well to religious sentiments, however, so its important to keep the specific recipient in mind. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. I would have thought that the IT department would have it fixed by now.Let me know when you get a chance,Miss Zotto. How do I not say just checking in? I was just thinking of you and wanted to say hi. Would you like a demo? Let me know if you need any help. Differences & When to Use Them, "I know it must have been a busy week for you and we didn't hear back from you. They may not be up for an in-depth heart-to-heart right now, but scheduling a future check-in could give them time to deal with whats going on. It can also be helpful to ask the other person to tell you their story, McBain says. Point out business weaknesses. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Check how things are going a month after implementing a competitor's product. Recommend an event. Or, another variation is the Baseball Opening, which is Im calling to just touch base. Or, another variation is the Baseball Opening, which is Im calling to just touch base. If you know what the persons been working on lately, you can check in by asking about that specific thing. Hence, we can use it to simply ask for status updates, and its most effective if youre a boss who wants to learn more about the current projects undertaken by your staff. 1. But what does it really mean? Martin holds a Masters degree in Finance and International Business. Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Your contact might appreciate a reminder that theres still an open email chain needing attention. Try another search, and we'll give it our best shot. Learn more in our affiliate disclosure. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Here are some messages that will help you say, Just checking in to see how youre doing, to a friend or family member. 3.What can I say instead of just checking in? . Webbe checking. Nothing induces a world-weary sigh from working professionals like a just checking in email. WebSometimes the best way to say just checking in is to just come out and say it. Whats the problem with just checking in emails? I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? .) all spark the same visceral response. Our expert guidance can make your life a little easier during this time. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. Heres what the research says about some of the most popular ones. If you dont, think of one. Theres no better way to network than going to events, so why not invite your most valuable contacts to join you? I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding. Id be happy to talk you through them and answer any questions you have on a call. Example: We saw your question about X and wanted to provide you with some resources youd appreciate on the matter. ", "Hi, I share the same viewpoint as yours about your post on social media platforms (like Facebook, Linkedin or Twitter). for your reference. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. ", "Hi, I recently came across an event happening at [location]. checking to see. Do you mind if I go ahead and close your case? So it's time you know it has gone cold and send out one last email announcing your breakup with the prospect. Heres what to say instead of I just wanted to follow up in an email: In the rest of the article, well explain how to use each of the alternatives by providing email samples. Let me know if theres anything you need from me.. subject to our Terms of Use. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! Its also important to be upfront about what you want from them. Now, put yourself back in the shoes of a Salesperson. It may prove useful in your day-to-day operations., Example: Greetings, I know your previous request for X feature and was unable to be fulfilled, so I wanted to reach out to let you know its now available. But what does it really mean? Free and premium plans. Id love to catch up on what youve been doing! Entertaining and motivating original stories to help move your visions forward. 7. Theyre the bane of our inbox existence. As salespeople, following up with prospects comes in as a basic instinct. I notice you have not kept me updated over the last week.I hope all is well,Mr. go check. ", "Hi, looks like we missed catching-up yesterday. I wanted to remind you about the trial period that ends by the weekend. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. ", "We appreciate your interest. Our goal is to create English lessons that are easy to understand for everyone. Our company would love to schedule an appointment to demonstrate our products new capabilities if youre looking for a better investment.. Pass along a link to relevant press coverage of one of your highest-profile customers. Just Checking In Alternatives Send actionable advice. Last Friday, we talked about growth strategies over lunch, and you shared some thoughts. In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up?
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