will my bus pass be renewed automatically will my bus pass be renewed automatically

If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Passes that were automatically renewed should be received by 1st March 2023. A letter and a renewal application form will be sent to you automatically you can also use the application form below. This can be your email address or set to something memorable for you. Do not include common words or names. I have applied for my new bus pass, what should I do with my current pass? All rights reserved. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. . You can make updates to the following details before your bus pass renews: your appearance. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN This will be. These cookies ensure basic functionalities and security features of the website, anonymously. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Analytical cookies are used to understand how visitors interact with the website. An older persons bus pass has exactly the same benefits as a disabled persons pass. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Where you caught it and at what time, along with your destination. Your bus pass will be renewed automatically. How do I renew my bus pass in Northumberland? For those people needing to apply for their renewal this too can now be done byApplying online. This cookie is set by GDPR Cookie Consent plugin. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. I am a disabled pass holder, will I receive a bus pass renewal letter? Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. There is no need to contact us until we get in touch with you. Read and contribute to the 20 readers' comments . The form will ask for a new passport-sized photo, which will be printed on their new card. Alternatively, you can renew your pass online. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Auto-renewal for an older person's bus pass. It costs 10 for a new card. This cookie is set by GDPR Cookie Consent plugin. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. My age-related pass has now expired but I have not received a new one. No, your bus pass cannot be used on National Express services. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. It is no longer. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Please note you will require your customer number to complete the form (This can be found on your renewal letter). So, to find out if you're eligible and where to apply, get in touch with your local council. N94. March 2023 renewals. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be You can apply for your renewal bus pass online. What is the cause of the card not working? You will receive your pass by post within 5 working days. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Apply for a new age-related pass. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. We will post your renewed bus pass 18days before the old one expires. Other Scottish passes arent accepted on the trams. Major investment in boroughs schools continues! For further information contact: The National Rail enquiries telephone number is 08457 484950. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Will receive a renewal form, as evidence is required to obtain a new pass. You can start using your new pass immediately, just like you would with a new debit or credit card. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Your new pass will be not sent until a week before your old. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. However, you may not be allowed to use your bus pass on night buses i.e. What happened to the baby in Joy Luck Club? Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Please provide them with as much detail as possible about the journey you wished to make. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Freedom Pass expiring: How and when to renew London travel permits. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Our Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Completed renewal forms will be processed and new vouchers issued approx. You can apply for a disabled persons bus pass if you are a Medway resident. As a general rule, it is usually cheaper to call during the evenings and weekends. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. The passes will be sent out automatically but people should call the bus renewal hotline . Our free email alerts will help keep you up to date with the things that matter to you. These are mostly people who have held a bus pass since at least 2008 and will now be . Apply for or renew your bus pass. Where can I get a bus pass for an older person? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. How long will it take to get a bus pass following a renewal/application? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. The way of applying may be different to the way you applied in Gloucestershire. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Update or cancel a card. renewed people had to fill in forms and submit photographs but we have scrapped There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Your older person's bus pass is valid for four years. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Your pass will be automatically renewed if you have used it within the last 13 months. These cookies track visitors across websites and collect information to provide customized ads. Dont include personal or financial information like your National Insurance number or credit card details. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Can I use my pass on Trains? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If you have any questions, you can call us to discuss your application on 0345 200 0388. all that. igo card for 11 to 16 year olds. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Can I use my English senior citizen bus pass in Scotland? 4 Apply online. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Higgins, Telford & Wrekin Councils Customer Services Manager, said. All content 2023 Southend-on-Sea City Council. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Concessionary bus passes will no longer be renewed automatically. passes that expire between January and March are in the process of being issued five years We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. 5 How long does it take to renew an older persons pass? What do I do about my concessionary bus pass? If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. If you dont provide us with evidence, your new pass will be delayed. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. The expiry date will normally be five years from your birthday. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If it has already expired, please call 0345 678 9088 to arrange a renewal. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Age-related pass or vouchers. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. See. Lee As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If you have any problems using your card, it will be necessary for you to contact the bus company directly. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Older person's bus pass renewal. thurrock.gov.uk uses cookies to make the site simpler. Unable to drive for reasons of medical fitness. The cards offer older and disabled people free travel in the capital To get an older persons bus pass you must 2 Apply to your local council. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. This can be done by visiting a participating library only. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. I have not had an automatic renewal what do I do? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Open all. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. 2 Are senior bus passes renewed automatically? Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Lancashire: Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. You will need to apply to your new local authority for a new pass. What type of medicine do you put on a burn? Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. For further information see www.gloucestershire.gov.uk/fairprocessing. Apply for or renew your bus pass. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Free travel before 9.30 am on infrequent services. The cookie is used to store the user consent for the cookies in the category "Other. Applicants whose pass was issued due to a disability will continue to be automatically renewed. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. How much longer should the Sun remain in its stable phase? Please let us know if you no longer require a bus pass. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Find out more about an igo card. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. You will need to apply to this authority for a new pass. If you do not receive your new pass please contact our information line on 0345 600 0659. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. A 5 administration fee will be required for a replacement bus pass. *A. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Are you struggling with the cost of living crisis? No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. new pass.. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. This website uses cookies to improve your experience while you navigate through the website. GCC understand there was a discount being offered for some local train travel. Your browser does not allow scripting so some of the features of this page may not work. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. The cookies is used to store the user consent for the cookies in the category "Necessary". You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. 5 Other ways to apply. If your pass has been stolen, you should call 0345 200 0388 to replace it. The county council will not reimburse you for any charges levied by medical specialists or advocates. How do I apply for a disabled persons bus pass? In the unlikely event that your pass does not arrive, you should call 01452 426265. You should have receive your renewal form by mid-February. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. You can get an older person's bus pass when you reach State Pension age. We also use third-party cookies that help us analyze and understand how you use this website. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. What are the 3 most important parts of a motherboard? This form can be completed and returned in the envelope provided with your form. It tells you about: Bus passes are issued for up to five years. If you have not received your renewal form, please contact our information line on 0345 600 0659. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Are senior bus passes renewed automatically? applies to approximately 12,000 people, the vast majority of whom are Youll need to provide proof of identity. What should I do? Unemployed people. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you pass does not register on the card reader on the bus, we won't know the pass is being used. My new bus pass will not work when I place it on the smart card reader on the bus. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. For further information see. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Alternatively you are able to renew your vouchers online. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Using your card. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. You should allow 6 weeks for your application to be processed. current pass expires so pass holders dont need to do anything, just wait for a Blackpool: Renewing your Bus Pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. We also use cookies set by other sites to help us deliver content from their services. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. You'll need your current pass in order to renew. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. English bus passes are not accepted in Scotland and vice versa. This should include: -. Disabled person's bus pass . Flexible support fund - available at . Can I use my OAP bus pass on trains? My new bus pass has been refused by the driver. How did the American colonies actually win the war and gain their Independence from Britain? Applicants can enter in their postcode online and will be given the contact details of their local council. 1 Contents. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Click or tap the rating which best represents your experience. What do I do about my concessionary bus pass? You can apply for your renewal bus pass online. Older Person's bus passes will be renewed soon. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Copyright 2023 Wisdom-Advices | All rights reserved. These cookies will be stored in your browser only with your consent. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Welcome to the Highways Service Information Centre. You can apply for your renewal bus pass online. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. The cookie is used to store the user consent for the cookies in the category "Analytics". However, GCC has not been involved in this. Can I use my pass on Trains? 1 week before current vouchers expire. It is being used by the person whose photograph and name appears on the pass. If you send us different evidence, your pass may be delayed or refused. Renewing, updating or cancelling a bus pass. Have you moved? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Please check with the county council in the area you plan to visit. Your new pass will be valid for 2years. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. But opting out of some of these cookies may affect your browsing experience. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If you have not received either a letter or full pack call us straight away on 01452 426265. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Renewing an older persons bus pass. What should I do? What time can I use my bus pass outside of Gloucestershire? Application forms for the 'English National Concessionary Travel Scheme . However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Changes to personal details New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Some bus services are changing. You need to check the expiry date and apply to the council for a new one if you're is due to expire. What do I do with a bus pass which is no longer needed? Blackburn with Darwen: When can I use my concessionary bus pass in Gloucestershire? You can renew your bus pass up to 8 weeks before it expires. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. I currently have a disability-related bus pass with companion entitlement. The cookie is used to store the user consent for the cookies in the category "Performance". In London, you can use your card on buses but not on the Underground Train services. We send out renewed passes by the end of March.