As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. Kaiser has over 300,000 employees with a large diverse workforce. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. ", "I think my weakness is that I take too much to do. ", "My position at Kaiser is a Radiology Physician Assistant. Our interview questions and answers do not represent any organization, school, or company on our site. ", "I believe in volunteering in the community where you live. I even talk about what they are going through. As well, I am an active participant in my local rotary club. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". Consider sharing how patients react to the way you communicate. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). What does it mean after your phone interview. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. Would it ensure efficient workflows or more timely responses to other departments? Your interviewer would like to know how your communication skills have benefited your team in the past. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. By seeing and understanding the history, I can help guide a plan moving forward for the team. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. ", "I'm very interested in clinical research. I am an attentive listener and a compassionate caregiver. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. I'm happy to answer any questions you have. It seems you would be a wonderful teammate to have around. I document all necessary information as soon as possible so that the record is up to date and accurate. I used the facts and not emotions to explain the reason for his delay. "Every day at work, I remind myself that everyone I come across has their struggles. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. "A bit about me - I love to travel, read, and conduct research. Second, I want to be the best at what I do. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Truth is always key, so I will be honest and clear when communicating the news. ", "I have three philosophies when it comes to my work. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I like to get to know people and ask them questions about themselves. Is this something junior staff can be involved in? Sign In. These are exactly the steps that an interviewer would be looking for. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. ", "I like my job, and I enjoy what I do. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. There are no other roles for that position". I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Strong communication skills are required to be an active leader. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. 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", "Currently, I spend one weekend a month building homes for Habitat for Humanity. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. I would need to be trained in the new procedures. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. I have a kind and outgoing personality. where i concurrently pursued a degree in both nursing and biological sciences. Take a few minutes to tell the interviewer a few things about yourself. I have been responsible for maintaining supplies on the general surgery ward for five years. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? Then I organized and effectively communicated this information with my attending. I believe that, if asked, my colleagues and supervisor would say the same about me. Talk to the interviewer about how you can maintain that appropriate balance for yourself. Ultimately the patient understood and the procedure was finally completed.". Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. leader vs. follower). What resources do you prefer to stay on top of industry trends and changes? Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. You've answered well by sharing that you face stressful situations head-on. The program was a success, and upper management chose to keep it implemented for another six months. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. This shows the interviewer that you've done your research and aren't answering vaguely. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. Answer dates might appear two to three weeks before they were published. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I manage this by focusing my energy on productive activities that are good for my work. 1 / 41. While there was no injury, I was required to report the fall to our safety team and I did so immediately. When have you had to adapt to change in the workplace? I grew up in a fairly homogeneous town in Montana. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. If you can add in a little bit more about your education, that would round out your answer nicely. The status says no longer consider for the position. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. Dental benefits. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. Also, avoid telling the interviewer that you get along with everyone all the time. Discuss how you can thrive in this role, even during the most stressful times. I also keep myself open to my colleagues so that they can know and understand me better as well. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. I make sure to practice empathy. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. Click the card to flip . Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. I also learn a different kind of articles and submit my test to renew my certificate. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. I am looking forward to getting into the routine of a career again. We will re-assess in December, but it seems to be working very well. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company.