It is well positioned for walking just about anywhere. I was so impressed at every turn and every interaction at this hotel. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. At check-in, our staff will show you both how the tablets work. I would stay nowhere else in Chicago.Location is perfect as well. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. I had a manicure while I was there and I was very happy with the service. The service in the hotel including the restaurants are just super. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. Local fruits, such as berries, are a staple in the cuisine of the Nicoya Peninsula. Morgan and Gary at the Concierge desk had a way of suggesting out-of-the-way places that were unique, even to us, a couple who had worked downtown throughout our careers. The soaking tub is the bathroom was a highlight. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. We look forward to welcoming you back in the future! We also appreciate your feedback on the in-room tablet technology.Thank you for taking the time to post your comments on TripAdvisor. If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. Warm regards, Vince Reyes Hotel Manager. 0.1 miles from The Peninsula Chicago Free Wifi Fitness center AC Hotel by Marriott Chicago Downtown View Hotel 951 reviews 0.2 miles from The Peninsula Chicago Pool Restaurant Special offer Visit hotel website Breakfast included Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel View Hotel 1,245 reviews Our server Ian was warm, knowledgable and attentive. Warm regards,Vincent PrioultResident Manager. We all look forward to welcoming you back again soon. Love all new decoration of main lobby, and room. The ladies the front desk were also really friendly. Dear Caroline S, Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Dear MickiD, Outstanding electronics in the room - you can work comfortably in it. Involuntarily had to listen to many phone calls our neighbor had to take in the middle of the night. What I did love is they took a lot of time to make the bathroom so nice after we used it by the turndown service. This hotel is one of our favourite in the world, and included in our Gold List 2019. Thank you again for sharing your review. Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. I will never patronize any of the Hongkong Shanghais collection again. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. 24-hour Concierge The room was beautiful and we had a lovely view of Michigan avenue. For larger parties The Peninsula Chicago offers a wide variety of banquet facilities. ft. condo is a 4 bed, 4.0 bath unit. Late checkout was granted without demur. Thank you for your compliments of Danielle; we will make sure to provide her with the much-deserved recognition. 2342 W Adams St # 405, Chicago, IL 60612 is a condo unit listed for-sale at $460,000. However, when we checked in the guy at the desk did not accept my reservation with Booking.com and checked us and charge me 3 TIMES the amount I secured the reservation at, which amounted to close to 3,500 dollars. Yes, dry cleaning and laundry service are offered to guests. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. (The Peninsula Hotels) All Rights Reserved. We are humbled by your kind feedback about your stay at The Peninsula Chicago. You can find nuts and seeds in our Naturally Peninsula breakfast menu items,Organic Milled Buckwheat PancakesandWhole Avocado. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. This hotel is definately not worth the prices they charge. Concord, ON L4K 1K2, Canada. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Must see and check point for hangout at rooftop with 360 building view. I booked my reservation direct on the website to avoid confusion, misunderstanding or other unforeseen complications. Its floor to-ceiling windows ensure spectacular views. ft. The Peninsula Body and Mind treatment includes a jade stone massage and facial. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. After a one night stay, we are customers for life. Cet htel de Chicago dispose d'un service spa complet d'inspiration asiatique, de restaurants prims et de chambres de luxe spacieuses avec vue sur la ville. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. We are delighted to hear that you enjoyed your accommodations, our service and the location of our property. We look forward to welcoming you back again in a few months. Call 4: Called Booking.com and sat on the phone with them again for about 45 minutes for them to put me on hold, call the peninsula. Dear drcruthers, Thank you for choosing The Peninsula Chicago and for sharing your gracious review. Search by Location. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. Service perfection. All the sauces were on point and the plating was colorful and innovative. Olive oil is found as an ingredient in most meals in Ikaria, Greece. Window-side dining table for two partners(at)serandipians.com. Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). A staff member soon came by and asked if I had made my choice for tea for the afternoon. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. Otherwise, a glass of wine is upwards of $20. On this visit, we had a . Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Neiman's and Nordstrom are adjacent. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. The Peninsula Chicago: Excellent Stay and Service All Around - See 2,072 traveler reviews, 994 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. Warm regards, Vince Reyes Hotel Manager. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. Tripadvisor performs checks on reviews. Business center. Contact Us; Designed by Bill Rooney of Bill Rooney Studio, The Peninsula Chicago 's innovative new guest rooms draw upon the city's legacy of forward-thinking design and architecture. Sweet potatoes are high in fiber, beta-carotene, and Vitamin C, and are extremely rich in antioxidants. Air conditioned hotel. (9 minutes) but they will immediately reverse it. 25 posts. The hotel has become an integral part of Chicago . Ive stayed at The Peninsula multiple times prior to this latest debacle. Earn sick time per Chicago policy Key accountabilities Responsible for all activities related to service of In Room Dining, which includes preparation tasks, training and performing service as per standards set by the hotel. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. This is certainly not up to our standards, and for this I apologize. I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. Available services. I have shared your comments with our team. About The Peninsula Chicago. The Peninsula Chicago Jobs Search by Keyword. Very well maintained and appointed room. We will be sure to review with the team. Room was great, Staff was great. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Floyd and Edgar were terrific, taking us places in the hotel town car. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. Guest laundry and dry cleaning . Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. Same with the. Their execution was perfect. 2013 Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 We look forward to seeing you again soon.Best regards, Max SchroederHotel Manager. Warm regards, Vince Reyes Hotel Manager. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Are any cleaning services offered at The Peninsula Chicago? In the future, I prefer to spend my money on hotel groups that keep their word. (The Peninsula Hotels) All Rights Reserved. I had high expectations for this hotel, and was not disappointed. Pierrot Gourmet is the perfect spot for light fare. Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. Guests can indulge in a wide range of relaxing and rejuvenating beauty therapies, inventive spa cuisine, the latest exercise equipment, a variety of fitness classes, and a relaxing pool (25 meter) and sun deck. You can find berries in our Naturally Peninsula beverage menu item,Mixed Berry & Almond Shake. . Thank you for choosing The Peninsula Chicago. We are honored to be considered your 'favorite 5-star property in Chicago'. You will not be disappointed with this hotel!! These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability As of 2020, The Peninsula Chicago has received the Forbes Travel Guides Five-Star Hotel Award every year since its opening, totaling 18 consecutive years. . to not valet here if you truly care about your vehicle - because the Peninsula does not. Read less Date of stay: November 2022 Value Location Service The rooms are large and beautifully a minute ties to. The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. Really have no complaints and look forward to staying here again! Car park / valet service 76 US$ per day They also did not bring 2 new dishes. Nuts offer heart-healthy fats and have shown to reduce the risk of heart disease. Closed on Weekends. The pool area was not as nice as I was expecting it to be. We ate 2 and the next day the pieces we did not eat was still there, and the next day. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq. Laundry service. Gift certificates are available an ideal present for someone special. I was told with significant confidence that, yes, the note had been seen and arrangements had been made to honor me with a room on a higher floor, not east facing, as Michigan avenue is extremely noisy even on the 18th floor. Friendliest staff made us feel welcome. Extra Virgin Olive Oil has been known to provide health benefits against heart disease, chronic inflammation, and type 2 diabetes due to its antioxidants and unsaturated fatty acids. For those who like sports, the gym and fitness club are included. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For this, the hotel credits its strong links to both the local community and international heritage. Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. When I arrived in the room, I could hear music in cars on the street below. Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. We hope to have the pleasure of welcoming you back again soon. Cost Control Student's Name Course Date Introduction In this assignment is picked the Peninsula Chicago is a luxury hotel. The rooms are very comfortable. The staff failed to uphold the business agreement I confirmed in writing, over the phone and in person. The first time we came on Mothers Day and they offered an amazing BRUNCH!!! The Chef came out and spoke with many regulars in the dining room. ft. Peninsula Suite with its own 2,000 sq. And AGAIN why do hotels but big cloth cushions that are inevitably soaked by someone else's rear end. it is so gross. I think my 5 yr old son would have enjoyed it had he been with us on this trip. Notes like yours lets our staff know that their service is appreciated. Ive never been treated so poorly, especially under such dire circumstances as at this Hongkong Shanghai Hotel. See more questions & answers about this hotel from the Tripadvisor community. Pets. 1 review. Wi-Fi: Free Wi-Fi. Explore More Chicago Dining I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. I have stayed at the Peninsula in Paris and this one is no different in providing excellent service. Peninsula Academy program, offering unique, cultural and educational experiences I would love to connect with you directly to learn more about your experience, should you be open to it, as we are always striving to improve for our guests. Warm regards, Vince Reyes Hotel Manager. MLS # Explore More Dining Offers Celebrate Easter in The Lobby Explore More Sorry, no it was not. Room Service: Available 24-hours daily, for those who desire an exceptional dining experience in the privacy of ones room, Facilities MLS # 11711291 We look forward to welcoming you back again in the future. The service did not live up to it's reputation or 5 star rating. Discover more of the best hotels in the world 2019 now. I hoped for the former and received the latter. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. We truly value your remarks on our detailed service and dcor. We were staying at the Ritz where there is way better customer service. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We went to the locker room and got our own towels (tiptoeing across the tiled hall lobby) and I would not want to take my shoes off. Extra-plush bathrobes You will find a blend of these ingredients in the Naturally Peninsula breakfast, lunch, and beverage items in The Lobby and via our in-room dining service. The closet was all set with slippers and robes in tiny to big for all three of us. Please see our partners for more details. We agree that this is unacceptable and take full responsibility for this misstep. By clicking "Make A Reservation", you will be directed to OpenTable, a third party website which is not managed nor operated by The Peninsula. We hope to have the privilege of welcoming you back again when your travels bring you to Chicago.Warm regards,Maria Zec General Manager, This is the version of our website addressed to speakers of English in the United States. 24-hour Room Service The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. The hotel also has an outdoor sun terrace with city views. Based on the feedback we have received from our guests, the system is very easy to use. Tripadvisor performs checks on reviews. Rooms are on the small side. Please do not hesitate to contact us directly should you need any further assistance. I was assured, once again, that I need not worry. US$ 415 Mon to Thu US$ 465 Fri to Sun more. Poolside breakfast and lunch are available from the room service menu before or after . Nearby attractions include The Magnificent Mile (0.09 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles). Overall a great experience in a luxurious hotel. You may reach me at VinceReyes@peninsula.com. I look forward to speaking with you. Specialties: Located at Water Tower Park on the "Magnificent Mile," the city's premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. 2023 HSH Management Services Limited. 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodations, to wellness and exquisite cuisine. However there are several places to eat breakfast in the area, you can also enjoy breakfast at the hotel. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. We truly appreciate your recommendation. Executive desk with printer scanner and fax Smore flavored treats). Regards, Max SchroederHotel Manager. View more property details, sales history and Zestimate data on Zillow. . Overall a great experience in a luxurious hotel.More, Dear Christine M,Thank you for visiting The Lobby and for sharing your kind review. 163 East Walton Place, Chicago, IL 60611. Limited options available overnight. Relaxation area with fireplace We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. We are honored to be considered your 'favorite 5-star property in Chicago'. I had high expectations for this hotel, and was not disappointed. Manicure and Pedicure. More Date of stay: April 2019 We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. *Extended breakfast hours available Saturdays and Sundays until 3PM. The staff is made up of 37 nationalities. Love when a hotel has a doorbell at each. Luxury accommodations wIth outstanding customer service. To enquire about joining the network contact memberships(at)serandipians.com, You are a journalist and want to find out more about Serandipians, please contact reporters(at)serandipians.com, For any enquiry please contact us: contact(at)serandipians.com. The Peninsula Chicago - Comfortable The Peninsula Chicago is a 5-star property set a 25-minute stroll from Millennium Public Park. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. The Peninsula Spa offers an extensive menu of treatments inspired by Ayurvedic and Asian philosophies. Served daily from 1.00-4.30pm. Eucalyptus steam rooms Full amenity locker rooms The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. Telephone: +1 312 337 2888. Its worth noting, there is also currently construction going on inside the hotel. The Peninsula Spa Chicago - Chicago Spas - Chicago, United States - Forbes Travel Guide . A lovely hotel and experience. Available Monday - Sunday 6:00 am to 11:00 pm. Warm regards, Vince Reyes Hotel Manager. Serandipians is located in Sion, Switzerland. Upon arriving at the hotel, I was given a room on the 8th floor and told it was an upgrade. I didnt ask for an upgrade and didnt need a large room. What sets the peninsula apart is its extraordinary customer service. Life Clallam County. Vito & Nick's. Square-cut, cracker-crust pizza is trending hard in Chicago right now, but nothing beats the OGs at Vito & Nick's who are celebrating nearly . We loved the lobby and amenities. Gorgeous interiors with dramatic views and gracious, attentive service have earned make The Peninsula the premier venue for meetings and events amongst local and international industry leaders. Loading. The Private Dining Room can accommodate parties up to 30 diners. All the sauces were on point and the plating was colorful and innovative. There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. Consistently honored with the AAA Four Diamond Award, Shanghai Terrace features a menu of traditional Shanghainese and Cantonese dishes, with a modern twist. We hope to have the pleasure of welcoming you back in the future! Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . I would love to speak with you directly regarding your experience, should you be open to it. Seriously. Gorgeous interiors with dramatic views and gracious, attentive service have earned The Peninsula Chicago the prestigious Forbes Five Star and the AAA Five Diamond Award every year since its opening, making it the premier venue for meetings and events amongst local and international industry leaders. Amenities- zed lounge, lobby restaurant, gym including indoor pool, an amazing American breakfast or an Asian breakfast, Loved every second at this hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I wish I had had time to enjoy the pool. We hope to have the pleasure of welcoming you back in the future! The Peninsula is the definition of true luxury. Dear MaltedMilkball, Thank you for taking the time to share your review! Peninsula_CH, General Manager at The Peninsula Chicago, responded to this review. There was not enough seating for all of the people so I had to sit on this tile wall ledge for the majority of the time. Warm regards, Max Schroeder Hotel Manager. Friendliest staff made us feel welcome. Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. At check-in, our staff will the peninsula its by and far the best hotel in Chicago. The Peninsula Chicago We apologize once again for any inconvenience. We also appreciate your compliments of our staff. Review of The Peninsula Chicago Reviewed March 7, 2020 via mobile Excellent service staff for 6 stars hotel.